About Us

Our Vision

We believe we owe our success to our determination to deliver and our philosophy that nothing is too hard! Our aim is for our customers to always trust that whatever the problem, we will find a solution…
…and it will look good!

Frame Care is a small family owned business and like so many others, it all started in a small back room in a rented house. Back then Lene or “Lena” was working as an optical dispenser, but failed to find an optical lab anywhere in Australia that could repair a Titanium frame. 

From Europe we had knowledge of technology that could do just that, but found no-one in the optical industry were in possession of such equipment. With Per or “Peter” having a degree in engineering, it was only natural for us to pursue this business opportunity.

This is how Titanium frame repairs came to Australia and since June 2002 Frame Care has grown steadily and we continuously expand our services thanks to all our brilliant staff.

Because time is always of the essence, our daily goal is that all jobs leave our work shop the same day they arrive. To further minimize the time your customers are without their glasses, all jobs are returned via Toll couriers or Express post.

Thank you for taking time to visit our web page.

Please have a look around the site for more information on how we can help you and your customers.

Our Team

Per Andersen

Co-owner and THE BOSS with a background in engineering.

Lene Andersen

Co-owner with a background in optometry.

Terri Alexander

Admin and FC-technician with a background in medical instrument maintenance.

Annette Mashford

Admin person in charge of making records of the condition of every job received prior to commencing repair work.

Gerlof “Doctor G” Dykstra

Innovative repairs expert with a degree in jewellery.

Scott Fluker

Welder with a background in …plumbing?!? and radio controlled cars.

David Lawrence

Welder and Paint specialist with experince in jewelerry, graphics and painting.

Doone Bertrand

Has a background in Podiatry! She is also a keen do-it-yourself handy woman.

Kylie Lange

FC-Technician and Painter with a background in the optical industry.

Kylie McCurry

FC-Technician with a background in the optical industry.

Maureen Petrie

Welder with a few years behind her and a background of industrial sewing.

Rachelle Torso

Admin wizard, has a background in journalism and by now, she can do any task within the workshop.

Susan Guerini

Susan has taken over Terri's tasks, taking your call and invoicing in between. Susan is very creative, a fast learner and has taken Frame care by storm.

Scott "Ando" Anderson

Ando is our highly valued part time packer and qualiy controller. Extreemely reliable and with a harsh eye for detail, we trust him completely checking that our repair work is up to standard before it leaves the workshop.

Kiralee Telford

Kiralee Telford

Frame Care technician with a background as an optical dispenser

Tim Marsh

Tim has a dispensing background and is blessed with a notorious eye for detail!

Shawn Rawlings

Shawn has bounced back after a small adventure down south. Soon mastering shell welds and also our go-to maintenance guy.

Anne Bartlett

Anne is our latests bubbly addition to the admin team. Ready to answer your calls, unpacking and invoicing your repair jobs.